Bringing further transparency to the reviews industry, the feature provides consumers with a window into how often companies flag reviews and what happens to them once they’ve been investigated. The new feature is the first of its kind and is part of Trustpilot’s larger initiative to bring more openness and transparency to its platform and the review industry as a whole.
Trustpilot today announced the launch of Review Insights. Created to help businesses gain deeper and smarter intelligence from their customer feedback, Review Insights uses Artificial Intelligence and machine learning technologies allowing businesses to understand the nuances of customer feedback beyond any given star rating.
Trustpilot today announced its customer review solution was named the Silver winner in the Best in Biz Awards, the only independent business awards program judged each year by prominent editors and reporters in North America.
Trustpilot announces the appointment of Stephen Garland as Chief Technology Officer and Ramin Vatanparast as Chief Product Officer. Both will report to Trustpilot CEO Peter Holten Mühlmann.
Trustpilot continues to provide a platform, open to all, where consumers and businesses can truly collaborate, allowing businesses to improve and innovate and creating ever-improving experiences for everyone.
The BIG Awards for Business honors companies, products, and people that are leading their respective industries.
Trustpilot’s open review platform, creating ever-improving experiences for everyone, earns the company a spot on the prestigious list.
New look comes with mission to bring consumers and companies together to create ever-improving experiences.
Trustpilot today announced it’s recent participation in the working group for the new ISO standard (ISO 20488).
Merchants can now seamlessly invite and collect reviews for consumer credibility, deep brand insights, and marketing benefits
Trustpilot, the leading global online business review community, today announces a partnership with PrestaShop, the leading European Open Source e-Commerce solution powering over 45,000 e-Commerce stores in Spain.
Trustpilot, the leading global online review platform, today announced an integration with Yext, Inc., the leader in Digital Knowledge Management, that will allow Yext customers to collect and manage brand-level customer reviews on Trustpilot.
Greater information transparency will give banks a better picture of credit risk, allowing them to reduce the risk premium charged on mortgage interest rates, expanding credit access and supporting GDP.
Integration of Trustpilot reviews with Motors.co.uk helps dealers differentiate based on service, enabling them to stand-out from their competitors
Trustpilot calls for authorities in other markets to follow the example set out by the ACCC who has initiated proceedings against two companies.
Trustpilot, the global online review community, today announces the results of a YouGov survey conducted with over 1,500 British drivers focused on understanding attitudes to car purchases.
Trustpilot today released its Consumer Behavior and Expectations: The 2017 Holiday Season report, with in-depth analysis on consumer behavior, sentiment, and customer review patterns.
High-volume merchants to leverage customer reviews for increased traffic, CTR, and conversions.
Trustpilot, the leading independent online review platform for business and consumers, today announced that it has secured $20 million in new financing from Silicon Valley Bank (SVB), a leader in helping innovative businesses move bold ideas forward.
A new verdict from the district court in Glostrup, Denmark imposes a penalty on a customer for writing a negative review of a company. Trustpilot calls for regulation to protect consumers' freedom of speech.