Trustpilot’s open review platform, creating ever-improving experiences for everyone, earns the company a spot on the prestigious list.
New look comes with mission to bring consumers and companies together to create ever-improving experiences.
11 June 2018 - Trustpilot today announced it’s recent participation in the working group for the new ISO standard (ISO 20488). The new standard details out requirements for organisations to effectively manage consumer review sites and features recommendations that will help increase consumer trust and protect suppliers from unfair treatment.
Kasper Heine, General Counsel and Head of Trust & Transparency Unit at Trustpilot said,
“We’re delighted to have been part of the working group for this new standard and are extremely supportive of everything it stands for within our industry. We’re proud to offer a reviews platform which brings consumers and businesses together in an open and transparent way and this new ISO standard further supports our ambition to be the most trusted and transparent place for people to share their experiences and for businesses to use this to continually improve.”
Online consumer reviews continue to have a huge impact on the decisions we all make when purchasing products and services online. A Forbes study showed that 90% of consumers read online reviews before visiting a business and those reviews impact 67% of purchasing decisions*.
Trustpilot is a leading independent review site that helps consumers make better purchasing decisions and businesses showcase and improve their service. Any consumer can write a review on Trustpilot, and any business can invite its customers to share reviews about their experiences – for free. With more than 42 million reviews of 210,000 businesses from a variety of industries, Trustpilot reviews are seen nearly 2 billion times each month by consumers worldwide. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius, Trustpilot's 600 employees represent more than 40 different nationalities. For more information, visit
Merchants can now seamlessly invite and collect reviews for consumer credibility, deep brand insights, and marketing benefits
Trustpilot, the leading global online business review community, today announces a partnership with PrestaShop, the leading European Open Source e-Commerce solution powering over 45,000 e-Commerce stores in Spain.
Trustpilot, the leading global online review platform, today announced an integration with Yext, Inc., the leader in Digital Knowledge Management, that will allow Yext customers to collect and manage brand-level customer reviews on Trustpilot.
Greater information transparency will give banks a better picture of credit risk, allowing them to reduce the risk premium charged on mortgage interest rates, expanding credit access and supporting GDP.
Integration of Trustpilot reviews with Motors.co.uk helps dealers differentiate based on service, enabling them to stand-out from their competitors
Trustpilot calls for authorities in other markets to follow the example set out by the ACCC who has initiated proceedings against two companies.
Trustpilot, the global online review community, today announces the results of a YouGov survey conducted with over 1,500 British drivers focused on understanding attitudes to car purchases.
Trustpilot today released its Consumer Behavior and Expectations: The 2017 Holiday Season report, with in-depth analysis on consumer behavior, sentiment, and customer review patterns.
High-volume merchants to leverage customer reviews for increased traffic, CTR, and conversions.
Trustpilot, the leading independent online review platform for business and consumers, today announced that it has secured $20 million in new financing from Silicon Valley Bank (SVB), a leader in helping innovative businesses move bold ideas forward.
A new verdict from the district court in Glostrup, Denmark imposes a penalty on a customer for writing a negative review of a company. Trustpilot calls for regulation to protect consumers' freedom of speech.
Trustpilot, the leading global online review community, today launched Business Generated Links, a new customer review invitation tool that provides increased privacy and data protection for review invitations.
Trustpilot, the leading global online review community, announces the appointment of David Ferguson to the position of Chief Operating Officer.
Trustpilot strongly supports the conclusions of the Dutch Authority for Consumers & Markets’ (ACM) recent study and is pleased to see an increased focus on consumers and online reviews.
Trustpilot, the leading global online review community, today announces it has opened a new office in Vilnius, Lithuania creating over 40 new highly skilled software engineering roles to support its rapid growth.
Technology marketing executive to focus on demand generation and market growth.
Trustpilot, the global online review community, has today announced its sponsorship of the first ever ‘A Good Weekend’, which brings people together across the UK to share new and fun experiences.