Today, the Victoria Derbyshire programme on the BBC featured a segment on fraudulent reviews following the CMA's report on the online reviews industry. U.K. VP of Trustpilot, James Westlake, participated in the discussion.
Today, the Competition and Markets Authority (CMA) issued its report into online reviews. Trustpilot, as a global market leader in the industry with over 10,000 new consumers joining every day, has been a key contributor.
Trustpilot will continue to focus on rapid growth in North America and globally, investing even more in processes, people and technology to help strengthen its leading position as the online standard for trust.
Copenhagen – A new set of guidelines for consumer reviews will take effect May 1st. The Danish Consumer Ombudsman, who authored the guidelines, wants to make consumer reviews more trustworthy. Yet, there are several areas where the guidelines do not benefit consumers. This is according to Eniro, Anmeld-haandvaerker.dk and Trustpilot, three of Denmark’s largest consumer review sites. Together they call on the Consumer Ombudsman to re-write parts of the guidelines.