Growth continues to be strong at Trustpilot, who this week broke a significant review-invitation record. Companies using Trustpilot to invite their customers to write reviews sent one million review invitations in just a single day.
43% of consumers who made purchases on Black Friday or Cyber Monday don’t think that online retailers can cope with the influx of orders, according to new research released today from online review platform Trustpilot.
Australia’s leading consumer body, the ACCC, is known for taking a firm stance against companies who use fake reviews to mislead consumers. Trustpilot strongly supports its latest efforts to protect consumers and safeguard the quality of online reviews.
The International Consumer Protection and Enforcement Network (ICPEN) this week released three sets of guidelines outlining a common set of principles for stakeholders within the online reviews sector.