Zendesk believes collecting tickets from multiple channels into a single place creates an opportunity to turn reviews into a conversation. The latest integrations into this effort come from messaging platform WeChat and online review website Trustpilot.
The International Consumer Protection and Enforcement Network (ICPEN) this week released three sets of guidelines outlining a common set of principles for stakeholders within the online reviews sector.
Trustpilot announces the appointment of Scott Ward as Vice President of Sales in the Denver office, a key leadership position that will drive new business development and support customer growth in the region.
Trustpilot A/S today announced financial results for the fiscal year ended December 31, 2015. In 2015, the Danish review platform, Trustpilot experienced a 52 percent increase in revenue and expanded its gross margin by DKK 30.5 million to DKK 105.8 million.