Trustpilot announcements
June 26, 2024

Trustpilot further strengthens senior leadership team with two new hires

Brian Green appointed as Chief Revenue Officer & Carolyn Ryan appointed as Chief Strategy Officer

(London, Monday 24 June 2023): Trustpilot, the global consumer review platform, is pleased to announce the appointment of two new executive hires: Brian Green has been appointed as Chief Revenue Officer, and Carolyn Ryan as Chief Strategy Officer. 

The appointments further strengthen Trustpilot’s leadership, as it continues to deliver on its vision to become a universal symbol of trust, empowering consumers to make the right choices, while allowing businesses to build trust, grow and improve.

As Chief Revenue Officer, Brian will lead all of Trustpilot’s commercial teams globally. Bringing over 30 years experience, Brian has an outstanding track record of sales leadership in global SAAS businesses, including Adobe, Magento, Oracle, and SUSE. In his most recent role at Adobe, Brian was responsible for Adobe’s Digital Media business, including the Creative Cloud and Document Cloud product segments, selling internationally to a range of verticals and customers from enterprise to mid-market and SMB.   

In her role as Chief Strategy Officer, Carolyn will lead business and corporate development, including strategy, ancillary revenue, pricing and monetisation. Carolyn brings 20 years experience across Private Equity, McKinsey, and leading consumer brands, such as Nike, eBay and P&G. Before joining Trustpilot, she worked at Prosus Group, one of the world’s largest consumer internet companies ($164B net asset value), as the VP, Global Head of Strategy and Business Development. In this role, she led the Group AI strategy, investment due diligence and portfolio value creation. She also served as Interim Chief of Staff for Stack Overflow, driving their AI response, path to breakeven, and strategic partnerships with OpenAI, Google and Indeed. At Nike, Carrie led the International E-commerce business, doubling sales to $1B in 2 years, and was GM Connected Commerce and Head of Strategy for EMEA.

Adrian Blair, CEO of Trustpilot, said: “Brian and Carrie are fantastic additions to our leadership team and I am delighted to welcome them to Trustpilot. I am confident that we will benefit from their wealth of experience as we take the business into the next phase of growth.”

Brian Green commented: "I am thrilled to be joining Trustpilot, a business that prides itself on improving trust and delivering valuable insights to both businesses and consumers. I look forward to working with the team to build on the progress made to date and helping to deliver long-term business growth.”

Carolyn Ryan said: “In an age where Artificial Intelligence is reshaping the digital landscape, trust has never been more important. As the company continues to explore new and exciting ways of improving how consumers use the platform and how businesses can benefit from the insight it provides, I am eager to leverage my experience to help shape the business strategy and drive future growth.”

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Notes to editors:

About Trustpilot

Trustpilot was founded in 2007 with a vision to become a universal symbol of trust.

A digital platform that brings businesses and consumers together to foster trust and inspire collaboration. We are free to use, open to everybody and built on transparency.

Trustpilot hosts reviews to help consumers shop with confidence and deliver rich insights to help businesses improve the experience they offer. The more consumers use our platform and share their own opinions, the richer the insights we offer businesses, and the more opportunities they have to earn the trust of consumers, from all around the world.

More than 267 million reviews have been posted on Trustpilot, with more than 1.1 million reviewed domains, and those numbers are always growing.

Trustpilot has over 900 employees and is headquartered in Copenhagen, with operations in London, Edinburgh, New York, Denver, Melbourne, Berlin, Milan and Amsterdam.

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