Reviews can reveal scams from dubious providers. "This survey shows that many consumers are missing out on the opportunity to use online reviews to make sure their dream of vacationing does not become a nightmare," said Paul Steele, Sales Director for Trustpilot's DACH market.
Whether it’s goods, services or an entire vacation – there’s almost nothing you can’t buy with the click of a mouse.
Not much works without email in Ecommerce, and free shipping and returns are increasingly becoming a must.
Especially when buying clothes, online shoppers expect hassle-free and low cost returns.
After Christmas the bargain hunting begins and every third German now prefers to shop online during winter sales.
Trustpilot is opening its doors in Berlin. The European expansion is part of the company’s rapid growth, and there is significant potential for service reviews on the German market.