Car dealers encouraged to hit the accelerator as 267,000 Trustpilot reviews show their websites are not delivering the best customer experiences
Trustpilot today announced it has raised $55 million in a Series E equity investment round. The round was led by Sunley House Capital Management, an affiliate of global private equity firm Advent International, with strong participation from existing shareholders Vitruvian Partners, Draper Esprit, Index Ventures, Northzone and Seed Capital. Funds will support Trustpilot’s strategy to be the leader in trust and transparency.
Trustpilot, the global online review community, today announces the results of a YouGov survey conducted with over 1,500 British drivers focused on understanding attitudes to car purchases.
Growth continues to be strong at Trustpilot, who this week broke a significant review-invitation record. Companies using Trustpilot to invite their customers to write reviews sent one million review invitations in just a single day.
43% of consumers who made purchases on Black Friday or Cyber Monday don’t think that online retailers can cope with the influx of orders, according to new research released today from online review platform Trustpilot.
The new integration enables Trustpilot clients to streamline all customer communications and provide a more efficient customer service experience.
Trustpilot announces the appointment of Glenn Manoff as Senior Vice President of Communications and Brand, reporting to Trustpilot CEO and Founder Peter Holten Mühlmann.
The International Consumer Protection and Enforcement Network (ICPEN) this week released three sets of guidelines outlining a common set of principles for stakeholders within the online reviews sector.
The ICPEN's recent guidelines go hand-in-hand with Trustpilot’s continued commitment to trust and transparency and our work in investigating, reporting and fighting any misuse of our platform.
The winners of the 13th annual Technology ROI Awards were recently announced, including Trustpilot, who was selected ahead of more than 200 nominees.
Review number 20 million was posted on Trustpilot this week, marking an important milestone in the exciting journey of the world’s largest online review community for shoppers.
Trustpilot A/S today announced financial results for the fiscal year ended December 31, 2015. In 2015, the Danish review platform, Trustpilot experienced a 52 percent increase in revenue and expanded its gross margin by DKK 30.5 million to DKK 105.8 million.
Opening in May, the Trustpilot Denver office will increase the company’s U.S. workforce by 30 percent and support rapid customer growth in the western states.
Internet-retail giant Amazon launched another legal offensive against fake online reviews this week. Filed in the U.S. state of Washington, Amazon’s lawsuit targets the owners of five websites advertising to write fake reviews of online products for a fee.
Trustpilot’s Compliance Team has uncovered a network of freelancer profiles offering to write fake reviews on Trustpilot. The investigation led to all 83 profiles being removed, and Trustpilot believes that continued efforts to fight fraud will help stem both the supply of, and demand for fake reviews.
Trustpilot applauds the New York Attorney General Office's recent announcement that it is prosecuting several companies for posting fake online reviews.
Trustpilot, the global online review community, is eager to see the UK Government’s proposals to crack down on organised fake reviews.
Trustpilot strongly supports Amazon’s actions and their continued efforts to tackle the root of the problem.
Representatives from 28 countries meet in Beijing this week to pave the way for an international standard on online reviews. Trustpilot is pleased to see such broad support from the industry.
Trustpilot today announces that 85 consumer alerts have been placed on company profiles. The alerts play a key role in Trustpilot’s efforts to safeguard the trust of consumers and businesses.