Majority of consumers want to book car servicing online

AM Online

The days of visiting a dealership to book a car service or MoT appear to be on the way out as research shows most motorists want to book online.

When asked what reviews they take most seriously, 38% of respondents said that review sites such as Trustpilot swayed them, 20% more in fact than magazines to which only 18% ranked most trustworthy. Social media also ranked highly with 28% of people trusting online comments.