No Review Is A Bad Review At PureFormulas

Retail TouchPoints

With as much as 65% of revenue coming from repeat customers, consumer satisfaction is vital to the PureFormulas online brand. While retailers often look for positive reviews to bolster their brand, they can even discover benefits from reviews that don’t speak as highly of the product experience. In the case of PureFormulas, the retailer uses all reviews to specifically address feedback in a timely manner.