50 Best Tips of 2016

Total Retail

Insights that will help your business grow profitably

Tip number 8. Respond within 18 hours of receiving a review. This shows you check your feedback frequently and are willing to address issues sooner rather than later. No one wants to wait around for weeks for a question to be answered. Jordan Garner, Trustpilot, “How to Turn Negative Reviews Into Better Customer Service.”