Customer Reviews Drive CitizenShipper's Word-of-Mouth Marketing

Destination CRM

In an era in which customers care much more about experience than legacy, CitizenShipper CEO Richard Obousy knows that good customer reviews can be more valuable than a massive marketing budget. With the help of online review platform Trustpilot, CitizenShipper is leveraging its solid reputation for customer satisfaction to boost clicks and conversions.