FramesDirect.com Drives Growth With Ratings And Reviews

Retail Touch Points

FramesDirect.com uses Trustpilot on a “very deep level,” tapping into the system to track consumer trends and respond to questions and concerns in a timely fashion. Year over year, the FramesDirect.com business has grown by 32%. The team attributes a significant fraction of this growth to making ratings and reviews a part of the brand experience.