How to Calculate the Predicted Increase in Sales from Online Reviews

Marketing Tech Blog

Trustpilot is a B2B online review platform for capturing and sharing public reviews of your customers online. Trustpilot has found that their clients’ testing shows an increase in conversion rates up to 60%. In fact, through analysis of over 2,000 clients, they’ve had a mathematician develop the actual formula for calculating the potential sales increase associated with positive reviews, negative reviews, and negative reviews that have been remedied.