From a one man company to a global business
Founded by CEO, Peter Mühlmann, in 2007, Trustpilot is a global online review community that builds trust and transparency between consumers and businesses.
Currently boasting more than 40 million consumer reviews of 205,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 40,000 consumers sign up on Trustpilot.com and every 3 seconds a new review is posted on the community.
Trustpilot empowers consumers that are considering purchasing a product or service by providing them with easy access to the information they value most—the experience of others.
The platform also helps businesses generate actionable insight through real-time analytics of customer review data. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the U.S. With offices in Copenhagen, London, New York, Denver, Melbourne, Berlin and Vilnius, Trustpilot was selected as a Crain’s 2014 Best Places to Work in New York City. Trustpilot’s 600+ employees represent 40 different nationalities and its clients range from a wide array of global enterprises to e-commerce retailers.